Privacy Policy

At KL Real Estate UK Limited, we understand that privacy and confidentiality are paramount when dealing with executive property matters. This Privacy Policy outlines our unwavering commitment to protecting your personal data and maintaining the highest standards of data security expected by corporate leaders and high-net-worth individuals.

Last Updated: July 18, 2025 | Effective Date: July 20, 2025

Executive Contact Information

KL REAL ESTATE UK LIMITED

580 Haslucks Green Rd
Shirley, Solihull B90 1DX
United Kingdom

Get in Touch

Phone: +44 7974 356591

Email: [email protected]

Visit our contact page

Data Collection Information

What Personal Data We Collect

As a premium executive property service provider, we collect personal data necessary to deliver exceptional, personalised service to our clients. The data we collect includes:

Contact Information

  • Full name and professional title
  • Executive email addresses
  • Direct telephone numbers
  • Corporate and residential addresses

Professional Information

  • Company name and position
  • Industry and sector information
  • Professional credentials
  • Corporate relocation requirements

How Data is Collected

We collect personal data through various channels, each designed to maintain the professional standards expected by our executive clientele:

Direct Collection

Information provided directly through consultation forms, executive property assessments, and confidential client communications. This includes data shared during strategic planning sessions and portfolio reviews.

Website Analytics

Professional website usage data collected through secure analytics platforms, including browsing patterns, content preferences, and engagement metrics relevant to executive property interests.

Third-Party Sources

Publicly available professional information from corporate directories, business networks, and property-related databases, always in compliance with applicable data protection regulations.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website.

If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features.

Disable cookies through your browser settings (see our Cookie Policy for more details).

Contact us directly to request the deletion of any previously shared personal data.

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our [Contact] page. We will process your request promptly.

Legal Basis and Data Retention

Our data processing activities are founded on solid legal bases under UK GDPR and Data Protection Act 2018:

Legal Basis

  • • Legitimate business interests for executive services
  • • Contractual necessity for property transactions
  • • Explicit consent for marketing communications
  • • Legal obligations for property compliance

Retention Periods

  • • Active client data: Duration of service plus 7 years
  • • Marketing data: Until consent withdrawal
  • • Transaction records: 12 years for compliance
  • • Analytics data: 26 months maximum

Data Usage Explanation

How Personal Data is Used

We use your personal data exclusively to deliver exceptional executive property services that meet the sophisticated requirements of corporate leaders and high-net-worth individuals:

Executive Property Services

Personalised property search, corporate relocation management, portfolio optimization, and strategic investment advisory services tailored to your executive requirements and business objectives.

Client Relationship Management

Maintaining detailed client profiles to ensure consistent, high-quality service delivery across all touchpoints, including preference tracking and service customisation.

Market Intelligence and Reporting

Providing exclusive market insights, property valuations, and investment analysis specifically relevant to your portfolio interests and strategic objectives.

Data Sharing with Third Parties

We maintain strict controls over data sharing and only work with carefully vetted partners who meet our executive service standards:

Legal and Financial Advisors

Qualified solicitors, tax advisors, and financial institutions required for property transactions and corporate relocations.

Property Service Providers

Premium property management companies, surveyors, and specialist contractors who meet our executive service standards.

Regulatory Bodies

Data shared only when legally required with HMRC, Land Registry, and other regulatory authorities for compliance purposes.

Data Protection Measures

Security Measures in Place

Our data security infrastructure employs enterprise-grade protection measures designed to safeguard executive client information with military-grade precision:

Technical Safeguards

  • • AES-256 encryption at rest
  • • TLS 1.3 for data in transit
  • • Multi-factor authentication
  • • Regular security audits

Physical Security

  • • Biometric access controls
  • • 24/7 monitoring systems
  • • Secured data centres
  • • Climate-controlled environments

Administrative Controls

  • • Role-based access permissions
  • • Regular staff training
  • • Confidentiality agreements
  • • Incident response procedures

Data Breach Notification Procedures

In the unlikely event of a data security incident, we have established comprehensive procedures to ensure rapid response and transparent communication:

1

Immediate Containment (0-1 hours)

Secure affected systems, assess scope, and implement containment measures to prevent further unauthorised access.

2

Investigation and Assessment (1-24 hours)

Comprehensive analysis of incident scope, affected data, and potential impact on client confidentiality.

3

Client Notification (24-72 hours)

Direct, personal communication to affected executive clients with detailed incident information and protective measures.

4

Regulatory Compliance (72 hours)

Formal notification to ICO and relevant authorities as required by UK GDPR compliance obligations.

Your Rights and Data Management

Your Data Protection Rights

Under UK GDPR and Data Protection Act 2018, you have comprehensive rights regarding your personal data. As an executive client, we ensure these rights are respected with the urgency and attention befitting your professional status:

Access and Transparency Rights

  • Right to Access: Complete copies of personal data we hold about you
  • Right to Information: Details about how and why we process your data
  • Data Portability: Transfer your data to another service provider in machine-readable format

Control and Correction Rights

  • Right to Rectification: Correction of inaccurate or incomplete personal data
  • Right to Erasure: Deletion of personal data under certain circumstances
  • Right to Object: Objection to processing based on legitimate interests or direct marketing

How to Exercise Your Rights

We have streamlined procedures to ensure your data protection rights are exercised efficiently and with the priority expected by executive clients:

Executive Data Rights Requests

Contact our Data Protection Officer directly for immediate assistance with your data rights requests. All requests from executive clients receive priority handling within 24 hours.

Response Times: Simple requests within 3 business days • Complex requests within 15 business days • Urgent executive matters within 24 hours

Identity Verification

For security and compliance reasons, we require identity verification for all data protection requests. Executive clients may provide verification through their established client relationship manager or corporate counsel.

Privacy Questions and Support

Our Data Protection Officer and executive client services team are available to address any privacy concerns or questions about how we handle your personal data. We understand the critical importance of data protection for executive clients and respond with appropriate urgency.