Terms and Conditions
These Terms and Conditions constitute a legally binding agreement between you and KL Real Estate UK Limited governing the provision of executive property services. By engaging our services, you acknowledge understanding and acceptance of these terms, which establish the legal framework for our professional relationship and mutual obligations.
Agreement Date: July 10, 2025 | Jurisdiction: England & Wales | Version: 4.1
Executive Contact Information
KL REAL ESTATE UK LIMITED
580 Haslucks Green Rd
Shirley, Solihull B90 1DX
United Kingdom
Important Legal Notice
These terms contain important provisions regarding liability limitations, dispute resolution, and legal obligations. Executive clients are advised to review these terms with qualified legal counsel before engaging our services.
Legal Obligations and Conduct Requirements
Client Legal Responsibilities
As an executive client of KL Real Estate UK Limited, you assume specific legal obligations designed to ensure compliance with UK property law, financial regulations, and professional conduct standards:
1. Compliance with Laws and Regulations
- a Full compliance with UK property law, including Stamp Duty Land Tax obligations and Money Laundering Regulations 2017
- b Adherence to Financial Conduct Authority (FCA) regulations where applicable to investment property transactions
- c Compliance with corporate governance requirements for company property acquisitions and relocations
- d Observance of anti-bribery and corruption legislation in all property-related business activities
2. Information Accuracy and Disclosure
- a Provision of accurate, complete, and current personal and financial information required for property services
- b Immediate notification of material changes to financial circumstances, investment objectives, or legal status
- c Disclosure of any conflicts of interest, related party transactions, or potential legal impediments
- d Truthful representation of corporate authority and decision-making capacity for business property matters
3. Professional Conduct Standards
- a Maintenance of professional courtesy and respect in all interactions with our team and associated service providers
- b Respect for confidentiality obligations regarding other clients and proprietary business information
- c Adherence to agreed appointment schedules and consultation protocols established for executive service delivery
- d Responsible use of market intelligence and proprietary information provided during the engagement
Prohibited Activities and Content Guidelines
The following activities are strictly prohibited and may result in immediate service termination and potential legal action:
Financial Misconduct
- • Money laundering or terrorist financing activities
- • Tax evasion or fraudulent financial representations
- • Bribery, corruption, or improper inducements
- • Misuse of corporate funds for personal property acquisitions
Professional Misconduct
- • Misrepresentation of professional credentials or authority
- • Breach of confidentiality regarding other clients
- • Harassment or inappropriate conduct towards staff
- • Interference with other client property transactions
Age Restrictions and Capacity Requirements
Our executive property services are available exclusively to individuals and entities meeting specific legal capacity and professional standing requirements:
Legal Age Requirement
All individual clients must be at least 18 years of age with full legal capacity to enter into property transactions and contractual obligations.
Corporate Authority
Corporate clients must demonstrate proper authorisation through board resolutions or appropriate delegation of authority for property-related decisions.
Executive Standing
Individual clients must hold senior executive positions or demonstrate equivalent professional standing and financial capacity for executive-level services.
Liability Limitations and Warranty Disclaimers
Disclaimer of Warranties
While we strive for excellence in our executive property services, certain warranties and guarantees are expressly disclaimed to the extent permitted by law:
Service Performance Disclaimers
Market Performance Warranty Disclaimer
We do not guarantee specific property appreciation rates, rental yields, or investment returns. Market performance depends on numerous factors beyond our control, including economic conditions, government policy, and market sentiment.
Transaction Completion Warranty Disclaimer
While we endeavour to facilitate successful property transactions, we cannot guarantee completion due to factors including seller decisions, financing availability, legal complications, or regulatory changes.
Property Condition Warranty Disclaimer
Property condition assessments are based on available information and professional surveys. Hidden defects, environmental issues, or undisclosed problems may exist despite due diligence efforts.
Information Accuracy Disclaimers
- Market data and property valuations are based on available information at the time of analysis and may become outdated
- Third-party information and reports are provided "as is" without independent verification unless specifically stated
- Legal and tax advice should be independently verified with qualified professionals despite our general guidance
Limitation of Liability
Our liability is limited to the extent permitted by UK law, with specific limitations designed to reflect the advisory nature of our executive property services:
Maximum Liability Caps
Per Incident:
Lesser of £500,000 or fees paid in preceding 12 months
Aggregate Annual:
£2,000,000 for all claims in any calendar year
Consequential Damages Exclusion
We shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:
- • Loss of profits or revenue
- • Loss of business opportunities
- • Loss of anticipated savings
- • Loss of goodwill or reputation
- • Business interruption costs
- • Alternative service costs
- • Financing cost increases
- • Market opportunity losses
Force Majeure Provisions
We shall not be liable for delays or failures in service delivery caused by circumstances beyond our reasonable control, including:
- • Government actions, regulatory changes, or legal restrictions
- • Natural disasters, pandemic restrictions, or public health emergencies
- • Technology failures, cyber attacks, or communication system breakdowns
- • Third-party service provider failures or market disruptions
Legal Framework and Dispute Resolution
Governing Law and Jurisdiction
These Terms and Conditions are governed by English law, with specific jurisdictional provisions designed to provide clarity and efficiency for executive clients:
Applicable Law
This agreement shall be governed by and construed in accordance with the laws of England and Wales, including but not limited to:
- • Estate Agents Act 1979 and related property service regulations
- • Consumer Rights Act 2015 (where applicable to individual clients)
- • Data Protection Act 2018 and UK GDPR requirements
- • Companies Act 2006 for corporate client obligations
Exclusive Jurisdiction
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms and Conditions, including disputes relating to non-contractual obligations. This exclusive jurisdiction clause is for our benefit and does not prevent us from bringing proceedings against you in any other jurisdiction.
Dispute Resolution Procedures
We have established a comprehensive dispute resolution framework designed to address executive client concerns efficiently while preserving professional relationships:
Stage 1: Executive Client Resolution (0-15 days)
Initial dispute resolution through direct consultation with your designated client relationship manager and senior partner involvement where required.
- • Immediate acknowledgment within 24 hours of dispute notification
- • Senior management review and response within 5 business days
- • Face-to-face meeting within 10 business days if required
- • Written resolution proposal within 15 business days
Stage 2: Professional Mediation (16-45 days)
Structured mediation through qualified commercial mediators with property sector expertise, typically completing within 30 days.
- • Selection of accredited mediator within 5 days of Stage 1 completion
- • Pre-mediation briefing and document exchange
- • Mediation session scheduling within 20 days
- • Binding settlement agreement execution if successful
Stage 3: Arbitration or Litigation (45+ days)
Final resolution through binding arbitration (preferred) or court proceedings, with cost allocation based on outcome and conduct.
- • Arbitration under Royal Institution of Chartered Surveyors rules
- • Expert arbitrator selection from approved panel
- • Expedited proceedings where possible for executive clients
- • Enforceable award or court judgment
Severability and Modification Provisions
These provisions ensure the continued validity and enforceability of our Terms and Conditions despite changing circumstances or legal developments:
Severability Clause
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.
Terms Modification Policy
We reserve the right to modify these Terms and Conditions with appropriate notice to executive clients:
- • Material changes: 60 days advance written notice
- • Minor clarifications: 30 days advance notice
- • Emergency regulatory compliance: Immediate notice with explanation
- • Continued service use constitutes acceptance of modifications
Legal Questions and Clarifications
Our legal department and executive client services team are available to address questions about these Terms and Conditions or their application to your specific circumstances. We recommend executive clients review these terms with qualified legal counsel for complete understanding.
Contact Legal Department